Suspension Plus Automotive Repair
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
(108 Reviews)
John Kapsner, 02/23/2024Got in there right away. Place was really clean and organized which in my opinion is rare for a garage. Real professionals and I got the feeling I was talking to a person not some kind of corporate machine. They don't just do what's on the order form, they actually look at your vehicle and see what else could be better with excellent communication and explanation. I appreciate that.
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